Thank you for choosing Evolynstore.Com. We are committed to providing you with high-quality products. If you are not satisfied with your purchase, we offer a convenient refund and return service.
1. Refund and Return Period
You can request a refund or return within 7 days of receiving your order. If you do not request within this period, your order will be deemed accepted and the product is correct.
2. Return Requirements
To be eligible for a refund or return, please ensure:
The product must be unused and in its original packaging.
All labels and accessories (such as manuals, gifts, etc.) must be returned.
When returning a product, please package it securely to prevent damage during shipping.
3. Refund Process
To request a refund: Please contact our customer service team via email, providing your order number and reason for the refund.
To return a product: After receiving confirmation of your refund request, you must follow the instructions to return the product. Refund Processing: Once we receive your return and confirm it’s eligible for return, your refund will be processed within 7 business days and will be credited to your original payment method.
4. Shipping Information
If the item is returned due to quality issues or incorrect shipment, we will cover the return shipping costs.
In other cases, return shipping costs are the customer’s responsibility and will be deducted from the refund.
5. Special Items
The following items are non-returnable or non-exchangeable after purchase for hygiene and safety reasons:
Opened electronics, headphones, etc.
6. Contact Us
For refunds or returns, or any questions, please contact:
Email: john.doe@evolynstore.com
Thank you for choosing us. We look forward to providing you with quality products and services!